Terms of Service

GENERAL TERMS AND CONDITIONS FOR A11YPLAN

Welcome to A11YPLAN. By accessing and using our software and services, you agree to be bound by the following terms and conditions. These Terms and Conditions apply to all users of A11YPLAN, including but not limited to users who are browsers, vendors, customers, merchants and/or content providers.

Licence and access

The User is hereby granted a limited, non-exclusive, non-transferable licence to use the A11YPLAN software and related services solely in accordance with the terms of these T&Cs. This licence does not permit any reuse, resale or commercial use of the A11YPLAN services or their content. Any unauthorised use or violation of the licence terms will result in the immediate and automatic termination of this licence.

Services

A11YPLAN offers various service packages to check websites for compliance with accessibility standards in accordance with the Digital Accessibility Act and other relevant legal regulations:

Option Basic: A one-time, automated check of up to 100 pages for WCAG 2.2 AA criteria, valid for one domain. This package includes a test report that can be shared for 30 days.
Extended option: A one-off, automated check of up to 500 pages, including the option to check non-public pages with access data. This package applies to two (sub)domains and includes a test report that can be shared for 90 days.
Option Pro: Multiple, automated checks of up to 2500 pages for WCAG 2.2 AA criteria, with no limit on (sub)domains. Divisible test reports are provided for one year. This package also allows the testing of non-public pages.
A11YPLAN action plan: A step-by-step guide to implementing necessary measures, available for an annual fee.

Use of the Services

You agree to use the A11YPLAN Services only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of A11YPLAN.

Fees and payment

The fees applicable to A11YPLAN services are detailed on the A11YPLAN website and must be paid in accordance with the payment terms specified at the time of purchase.

A11YPLAN offers companies two payment options:

Payment by invoice: Companies have the option of paying for A11YPLAN services by invoice. The payment period is 30 days from the invoice date. Invoices are sent electronically to the e-mail address provided by the customer. In the event of late payment, A11YPLAN reserves the right to charge interest on arrears at the legally permissible rate and to suspend the provision of further services until the outstanding amount has been paid in full.
Online payment via Stripe: As an alternative to payment by invoice, A11YPLAN offers the option of paying fees via the online payment service provider Stripe. Customers can choose from various payment methods available from Stripe, including but not limited to credit cards, debit cards and other payment mechanisms supported by Stripe. Online payment processing is done via a secure connection and all payment information is processed directly by Stripe to ensure the security and privacy of the customer's financial information.

Irrespective of the payment method selected, all prices in the A11YPLAN offers are shown net and do not include the applicable VAT. All payments must be made in the currency specified on the invoice or in the payment portal.

Customers are responsible for providing accurate and complete payment information. A11YPLAN reserves the right to withhold or cancel services if payments are not made on time or in full.

These payment terms apply to all services offered by A11YPLAN. By selecting one of the above payment methods, customers agree to these terms and undertake to pay the fees incurred following the agreed payment terms.

Copyrights

All content included on A11YPLAN, such as text, graphics, logos, images, the compilation thereof, and any software used on the site is the property of A11YPLAN or its suppliers and protected by copyright and other laws.

Limitation of Liability

A11YPLAN shall not be liable for any damages or losses arising directly or indirectly from the use of the services or information provided. This includes, without limitation, any liability for loss of goodwill, interruption of business, loss of business information or other pecuniary loss arising out of the use of or inability to use the services, even if A11YPLAN has been advised of the possibility of such damages.

In particular, A11YPLAN assumes no liability for the implementation of the recommended measures on the customer side. The responsibility for the correct implementation of the proposed solutions to achieve accessibility lies solely with the customer. A11YPLAN merely provides the information, tools and recommendations to improve website accessibility. The actual implementation of these recommendations and ensuring compliance with relevant laws and guidelines is the responsibility of the customer.

A11YPLAN shall not be liable for any failure or delay in the fulfilment of its services due to circumstances beyond its reasonable control, including, but not limited to, acts of God, internet disruptions, technical failures, legal changes or governmental orders.

Data protection

A11YPLAN is committed to protecting the privacy and security of user data. Personal data is processed exclusively within the scope of the services provided and in strict compliance with data protection laws. Users have the right to access, rectify, erase and restrict the processing of their personal data at any time. Further information can be found in the data protection information.

By accepting these General Terms and Conditions, you as a customer agree that A11YPLAN is authorised to use your company name, logos and/or testimonials relating to the use of A11YPLAN services on the A11YPLAN website, in social media, in marketing materials and in other A11YPLAN communication media for advertising and information purposes. This consent includes, but is not limited to, use for the purposes of customer acquisition, the presentation of references and the general promotion of A11YPLAN services.

You guarantee that you have the necessary rights to grant such permission and that the use of your company name, logos and testimonials by A11YPLAN does not infringe the rights of third parties. This consent is voluntary and can be revoked at any time with effect for the future. A revocation does not influence the legality of the processing carried out until the revocation.

For revocation, an informal notification by e-mail to the contact address stored at A11YPLAN is sufficient. Upon receipt of the revocation, A11YPLAN will immediately cease using your company name, logos and testimonials for the above-mentioned purposes and remove or anonymise any materials in which these are used.

This consent ensures that A11YPLAN can share your success story and demonstrate to potential customers how our services are helping to improve digital accessibility. We value the trust you place in us and are committed to handling your data with the utmost care and by applicable data protection regulations.

Changes to the GTC

A11YPLAN reserves the right to amend or update these GTC at any time and without prior notice. Amendments shall take effect immediately upon their publication on the A11YPLAN website. It is the responsibility of the user to keep himself regularly informed of changes. Continued use of the services after a change shall be deemed as acceptance of the new GTC.

Dispute resolution

In the event of disputes arising from or in connection with these GTC, the parties shall first endeavour to reach an amicable settlement. If no agreement is reached, the dispute shall be settled in accordance with the law of the country in which A11YPLAN has its registered office, excluding the UN Convention on Contracts for the International Sale of Goods, exclusively before the competent courts of that country.

Contact details

For questions or enquiries regarding these GTC or the services provided by A11YPLAN, please contact us by email at info@A11YPLAN.de.

Final provisions

By using the A11YPLAN services, the user declares his unrestricted agreement with these GTC. Should individual provisions of these GTC be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.

These GTC represent the entire agreement between the user and A11YPLAN regarding the use of the services and replace all previous verbal or written agreements.

The GTCs were created on 18/02/2024.