Privacy Policy

We ("we," "us," "our") take the privacy of users' ("users" or "you") information on our website and/or mobile app (the "Website" and the "Mobile App," respectively) very seriously and are committed to protecting the information users provide to us in connection with their use of our Website and/or Mobile App (collectively, "Digital Assets"). Further, we are committed to protecting and using your information in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information through your use of our digital assets (the "Services") when you access the Services through your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your information before using our Services. If you have read this policy, fully understand it, and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your acceptance of this Privacy Policy and any changes to it.

Below is an overview of the data we may collect:

Unidentified and non-identifiable information you provide during the registration process or collected through the use of our Services ("non-personal data"). Non-personal data does not allow conclusions to be drawn about the individual providing it. Non-personal data we collect primarily consists of technical and aggregated usage information.

Individually identifiable information, i.e., information by which you can be identified or could reasonably be identified ("personal data"). Personal data we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal and non-personal data, as long as they are combined, we treat them as personal data.

How do we collect data?

We collect data when you use our Services. So when you visit our digital assets and use our Services, we may collect, record, and store usage, session, and related information.
We collect data you provide to us directly, for example, when you contact us directly through a communication channel (e.g., an email with a comment or feedback).
We may collect data from third-party sources as described below.
We collect data you provide when you sign in to our Services using a third-party provider like Facebook or Google.

Why do we collect this data?

We may use your data for the following purposes:

To provide and operate our Services.
To develop, tailor, and improve our Services.
To respond to your feedback, inquiries, and requests and provide assistance.
To analyze request and usage patterns.
For other internal, statistical, and research purposes.
To enhance data security and fraud prevention capabilities.
To investigate violations and enforce our terms and policies and comply with applicable law, regulations, or governmental orders.
To send you updates, news, promotional materials, and other information related to our Services. You can choose whether to continue receiving marketing emails. If not, simply click the unsubscribe link in these emails.

We may share your data with our service providers to operate our Services (e.g., data storage through third-party hosting services, technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or address illegal activities or other misconduct; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect the rights, property, or personal safety of us, our users, or the public; (iv) in the event of a change of control within our organization or one of our affiliated companies (such as a merger, acquisition, or sale of substantially all assets); (v) to capture your data using authorized third-party providers, to store and/or manage your data (e.g., cloud service providers) when appropriate for business purposes; (vi) to collaborate with third parties in enhancing your user experience. To avoid misunderstandings, please note that we may not transmit or use non-personal data at our discretion or disclose it to third parties in other ways.

Cookies and Similar Technologies When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect your data to improve the navigation experience on our digital assets, optimize their performance, ensure a tailored user experience, and serve security and fraud prevention purposes. To learn more, please read our Cookie Policy.

Through our Services and our digital assets (including websites and applications using our Services), we may provide advertising that can be tailored to you based on recent web behavior on websites, devices, or browsers. To provide these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or HTML5 Local Storage and/or other technologies. We may also employ third parties, such as network advertisers (i.e., third parties that display advertisements based on your website visits) to deliver targeted ads. External providers of advertising networks, advertisers, sponsors, and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including transparent GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content to you. These third-party cookies and other technologies are subject to the specific privacy policy of the respective third party, not this one.

Where do we store the data?

Please be aware that our businesses, as well as our trusted partners and service providers, are based worldwide. For the purposes explained in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions. Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions worldwide to ensure the proper provision of our Services and/or as legally required (as further explained below).

How long is the data retained?

Please be aware that we keep the data collected for as long as necessary to provide our Services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete incorrect or incomplete data at our discretion.

How do we protect the data?

Our hosting service for our digital assets provides us with the online platform through which we can offer you our Services. Your data may be stored in secure servers behind a firewall, and secure HTTPS access is provided to most areas of their services.

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others.

Therefore, we kindly ask you to establish secure passwords and refrain from sending us or others any confidential information that could cause you significant or sustained harm if disclosed. Since email and instant messaging are not considered secure forms of communication, we also ask that you not share confidential information via these communication channels.

How do we handle minors?

Our Services are not intended for users who have not reached the legal age. We will not knowingly collect data from children. If you are not of legal age, you should not download or use the Services and should not provide us with any information.

We reserve the right to request age verification at any time so we can determine if minors are using our Services. In the event that we learn that a minor is using our Services, we may prohibit these users from accessing our Services, block them, and may delete all data we have collected from them. If you believe that a minor has provided data to us, please contact us as explained below.

We use your personal data only for the purposes outlined in the Privacy Policy and only when we believe that: the use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the Services themselves or customer support or technical support); the use of your personal data is necessary to comply with corresponding legal or regulatory obligations, or the use of your personal data is necessary to support our legitimate business interests (provided that this is done in a way that is proportionate and respects your privacy rights).

If you are an EU resident, you can: request confirmation whether personal data concerning you is being processed, and access your stored personal data as well as certain additional information; request the delivery of personal data you provided to us in a structured, common, and machine-readable format; request the correction of your personal data stored with us; request the deletion of your personal data; object to the processing of your personal data by us; request the restriction of the processing of your personal data, or file a complaint with a supervisory authority.

Please be aware that these rights are not without restrictions and may be subject to our own legitimate interests and regulatory requirements. If you have any general questions about the personal data we collect and how it is used, please contact us as explained below.

In the course of providing the Services, we may transfer data across borders to affiliates or other third parties, from your country/jurisdiction to other countries/jurisdictions around the world. By using the Services, you agree to the transfer of your data outside the EEA.

If you are resident in the EEA, your personal data will only be transferred to locations outside the EEA when we are convinced that an adequate or comparable level of data protection exists. We will take appropriate steps to ensure that we have adequate contractual agreements with our third parties to ensure that appropriate security measures are taken to minimize the risk of unauthorized use, alteration, deletion, loss, or theft of your personal data, and that these third parties act in accordance with the applicable laws at all times.

Rights under the California Consumer Privacy Act

If you use the Services as a resident of California, you may have the right to request access to and deletion of your data under the California Consumer Privacy Act ("CCPA").

To exercise your right to access and delete your data, please see below for how to contact us. The website does not sell user data We do not sell user personal data for the purposes and intentions of the CCPA.

We may revise this Privacy Policy at our discretion from time to time, and the version posted on the website is always current (see "Last Updated" date). We ask that you regularly check for changes to this Privacy Policy. In the event of significant changes, we will publish a notice on our website. If you continue to use the Services after receiving notification of changes on our website, this constitutes your confirmation and consent to the changes in the Privacy Policy and your agreement to be bound by the terms of those changes.

Contact

Always If you have general questions about the Services or the data we collect about you and its use, please contact us at: Email Address: info@a11yplan.de